Got Questions?We've Got Answers!
Find answers to common questions about Stickify.ai, our AI-powered sticker generation, ordering process, and more.
How does Stickify.ai work?
Stickify.ai uses advanced AI image generation technology to create custom sticker designs based on your text descriptions. Simply describe what you want, choose your size and finish, and our AI will generate a unique design just for you. Once you're happy with the result, you can order physical stickers that will be printed and shipped to your address.
What sizes and finishes are available?
We offer stickers in three sizes: 2", 3", and 4" diameter. Each size is available in two premium finishes: glossy (shiny and vibrant) or matte (non-reflective, soft appearance). The prices vary based on size and finish, with matte finish having a small additional cost.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping is available but may take 7-14 business days depending on the destination. You can track your order status in your account dashboard once it has been shipped.
Are the stickers waterproof?
Yes! All our stickers are printed on premium vinyl with a protective laminate coating, making them waterproof and weather-resistant. They're perfect for water bottles, laptops, cars, or outdoor use. They'll withstand rain, washing, and normal wear and tear.
Can I get a refund if I'm not satisfied?
We stand by the quality of our stickers. If you're not satisfied with the physical quality of your stickers, please contact us within 14 days of delivery for a replacement or refund. Since stickers are custom-made based on your approved designs, we cannot offer refunds for design preference reasons after printing.
What if I want to make changes to my design?
You can generate multiple designs before placing an order. Once you find a design you like, you can add it to your cart and proceed to checkout. After an order has been placed, we begin production quickly, so design changes cannot be made. If you need a different design, we recommend placing a new order.
How do I track my order?
Once your order ships, you'll receive an email with tracking information. You can also view your order status and tracking details in the "My Orders" section of your account. If you have any questions about your order, please contact our customer support team.
Can I order stickers in bulk?
Currently, we focus on providing high-quality individual stickers. If you're interested in bulk orders of the same design (50+ stickers), please contact us at support@stickify.ai for special pricing and production timelines.
Who owns the rights to the generated designs?
When you generate a design using Stickify.ai, you have the rights to use that specific generated image for personal or commercial use. However, the underlying AI technology and generation process remain the property of Stickify.ai. You're free to use, share, and print the designs you've purchased.
Are there any restrictions on what I can generate?
Yes, we prohibit the generation of content that is illegal, harmful, offensive, or violates our terms of service. This includes but is not limited to: hate speech, explicit adult content, violent imagery, copyrighted characters/logos, or personal information. Our AI has content filters in place, and we reserve the right to reject orders that violate these policies.
Still Curious?
If you can't find the answer you're looking for, our support team is happy to help.
Contact Support